Refund Policy

We strive to ensure our customers are satisfied with our offerings. However, due to the nature of digital products, all sales are final and non-refundable once the product or service has been accessed or downloaded.Non-Refundable Products

• Digital Downloads: Once you have purchased and accessed a digital product (e.g., e-books, templates, video content), we cannot issue a refund. This is because digital products are intangible and cannot be returned.
• Video Content: If you have purchased a video service or subscription, access to our video library or any specific video content is also non-refundable once accessed.

Refund EligibilityWe understand that there may be exceptional circumstances where a refund might be considered. Refund requests will only be considered under the following conditions:

• Technical Issues: If you experience technical difficulties that prevent you from accessing the digital product or service, please contact our support team within 7days of purchase. We will make every effort to resolve the issue. If the issue cannot be resolved, we may offer a refund or credit.

How to Request a RefundTo request a refund, please contact our support team at [Support Email Address] with your order details and the reason for the request. We will review your case and respond within [X] business days.Changes to this PolicyWe reserve the right to modify this refund policy at any time. Changes will be posted on this page, and we encourage you to review our refund policy periodically.If you have any questions or concerns about our refund policy, please contact us at pixalbaofficial@gmail.com